Contact Us

Order Status

Track your shipment in real time through our logistics partner: 17TRACK.

Other Questions?

Start with our Help Center—it covers everything from shipping to returns. If you still need assistance, just send us a message using the contact form below.

Support Hours: Monday–Friday, 9 AM – 5 PM EST
We aim to reply within one business day. If you don’t see our email, please check your spam or promotions folder.

To help us serve everyone fairly and efficiently, please submit your inquiry once. Sending multiple messages may slow down our response.

Email: support@joyazra.com

Phone: +1 (510) 751-0182